Assembling the building blocks to efficient workflows
Insurance Agency Automation Associates
Michael Trouillon Bio
I began my insurance career directly out of High School as a file clerk with a medium sized San Fernando Valley (CA) agency.
Throughout my career, I have been an:
Assistant Account Manager
Account Executive (producer)
Agency Operations Manager (twice)
I have also been a compliance manager for a large commercial property program and handled licensing and surplus lines filings for multiple states.
I am a past board member of the SoCal Valley NetVU Chapter, Past Chair of the NetVU Communications Committee (National Level), Member of NetVU Educators Guild and previously served on the Advisory Board of the Insurance Skills Center (insurance education arm of IBA West).
I have done live in person and remote presentations to NetVU Chapters across the country!
NetVU Conference Sessions
2014 eForms & Auditing Panel/Roundtable
2020 Crack the Code: Get Access to AMS360 Data Using Target Lists for
Reporting and Campaigns To Stay Top of Mind with Your Clients
Auditing Workflows for Compliance to Procedures
National web presentation for the Insurance Journal Academy of Insurance on the topic of "Pitfalls of Your Agency Management System and E&O Avoidance"
2015 Webinar for NetVU Large Agencies Chapter on the topic of “Workflow & Compliance Auditing”.
2020 Webinar for NetVU Accounting Chapter "Taking your Accounting Department Fileless".
I network with a large number of consultants who specialize in Human Resources, Recruiting, Coaching, Candidate Assessment, Accounting and a great many other areas of focus.
These experiences give me both the broad and specific view that helps me understand processes and how to match workflows to them.
I hold a California Insurance License (0714993).
On the personal side;
Lifelong member of Sea Scouting first as a youth member, then as an adult.
Quartermaster Award (Equal to Eagle)
Youth Leadership Award – Local Level
Venturing Adult Leadership Award – Regional Level (2008)
Award of Merit (2) – Local Level
Skipper Sea Scout Ship Albatross, Ventura County Council BSA (1985-2004)
Area IV Commodore (Southern California) & Area VI (AZ, NM, Southern NV) 2012-2014
Southwestern Sea Scout Rendezvous
Member of Committee since 1985
Registration Team (3 years)
Waterfront Area Head Judge (7 years)
Field Area Head Judge (7 Years)
Seabadge Training (Adult Leader Training)